Generator down right now? Call us.
24×7 emergency response across Delhi NCR. The phone is the right channel — an engineer answers, triages, and commits an ETA before you hang up.
- 24×7 line
- Under 4 hr response
- 2 hr critical
- Parts at branch
If your genset is down, do this first.
1. Call now
Don't email, don't wait for a callback. The fastest path is the phone — an engineer triages live and decides the response.
Call +91 9911 308 0012. Have these handy when we arrive
Genset make, model, KVA, last service date and a photo of the control panel state make the visit 30 minutes shorter on average.
One number. One call. One ETA.
Breakdown response is its own SLA. The full how-we-service mechanics live on the service page; this page is about getting an engineer to you fast.
One number, 24×7
Call +91 9911 308 001. The line is manned round the clock — no phone tree, no ticket system. An engineer triages on the call, then dispatches.
Honest ETA on the call
Before we hang up, you have a number — when an engineer leaves and when they arrive. AMC customers get priority dispatch (under 4 hours, most of the time); critical sites are 2 hours.
Parts at the branch office
Common breakdown spares — filters, belts, sensors, starter batteries, common gaskets — are available at the branch so that the repair takes minimum amount of time.
Root-cause report
After the fix, we file a report on root cause, parts changed and what to watch next. Filed against your genset's running log so the same fault doesn't recur silently.
Frequently asked questions
How soon can you be on site?
Standard AMC: under 4 hours, most of the time, uniformly across our Delhi NCR branches. Critical-site AMC (hospitals and IT services companies): 2 hours. Non-AMC: same-day as capacity allows. ETA is committed before we hang up.
Can I get this kind of response without an AMC?
Yes — we'll come — but AMC customers always take priority on dispatch. If breakdowns are even occasional for your fleet, an AMC pays for itself within one or two avoided incidents.
What if the breakdown needs a part you don't have?
We check stock across all 7 NCR branches first. If it's genuinely not available we source it on priority and update you hourly. We don't disappear after the first visit.
Generator breakdown in your city?
Closest branch responds — pick your city for response times and address.
Genset down right now?
Call +91 9911 308 001 — we'll triage and dispatch immediately.